Pick-up will be during a 2 hour window on the pick up day that was shared at the time of pre-order. Details can be found in your order confirmation email.

We may be able to accomodate pick-up/delivery on a day other than than the regular pick-up day (which is usually a weekend). Send us a message with details so we can discuss your needs!

For larger orders, we may be able to offer delivery based on where you are located. There may be extra delivery fees. Please reach out to us for details to find out if we can offer delivery for your specific order.

You can reach us anytime via our contact page or email. We aim to respond quickly — usually within one to two business days.